June 27, 2008

Add Flow to Your Marketing Materials

Most marketing materials - websites, brochures, flyers - have no FLOW. Meaning, they do the equivalent of asking the reader to get into bed with them now. How rude! :)

If you were to look at marketing like dating, there is a natural order and flow to creating a good, mutually beneficial relationship.

Just like it's rare for a life partner to immediately want to marry you, it's also rare for your potential client to want to start working with you right away. (Especially if your one-on-one programs are pretty high-end.)

So here's a way to remove that awkard and frankly, creepy energy of "call me now and let's start working together even though we just met."

You need to add a bit of FLOW to your marketing materials.

Here is one way to do this:

Break down the steps someone takes to working with you privately.

Here's what usually happens in professional wellness services (notice how it's a lot like dating): Your potential client meets you (referral, word-of-mouth, networking event, reads an article about you), agrees to hear from you again (signs up for your newsletter), maybe decides to go on a date with you (come to your free/low-cost tele-class) and depending on the person, they may need to "date" you a bit more (read: attend more of your classes, read several issues of your newsletter, purchase something from you without too much of a commitment like a book or tele-class series),  and they'll probably need to hear good things about you from others (read your testimonials), to warm up to the idea of handing over a lot of money and trust to you.

So break down the steps on a piece of paper and then make sure your marketing materials honors this natural FLOW.

For example:

  • Always have something to invite people to such as a tele-class, in-person class for people to get to know you
  • Show your potential clients you care by keeping in regular touch with them through your ezine, post cards, etc…
  • Give your website visitors super-clear direction, on each page, as to what is the next step in the "get to know each other" process
  • Give them free and low-cost ways to "try on" your services such as a free tele-class now and again and other low-cost (relevant to your market - for some markets $59 is low-cost for a class and other's too much) class series
  • Instead of asking people to call you right away, invite them to visit your website for a special free gift or to start receiving your great ezine tips

And just like in dating, there will always be people who will never be ready for a long-term commitment. (Ladies - we're all too familiar with this one! :) This shows up in your business as those who just like to get your free stuff and that's it. That's fine. It's part of life and it's a part of business too.

Here's to building great relationships in your business,

Karin

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Filed under Blog, Email Marketing, Internet Marketing, Materials that Work by Karin

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